There is something really powerful about having someone’s full attention and knowing they are listening to every word I am saying. It is no less powerful to give someone your full attention and listen to every word they say. You connect with the other person, you get to know them on a new level, no matter what you are talking about, and a new understanding is found. All of this makes listening one of the most important things we can do for others. Listening alone can make a huge difference in someone’s life and sometimes it is the only thing left to do.
Jesus told us to love our neighbour as we love ourselves. Unfortunately this is hard and gets even harder if we don’t know anything about them. Caring about some nameless and faceless person is infinitely more difficult that caring about someone we know. Therefore I believe, that one part of our Christian calling should be to know as much as possible about the people we meet so that we might love them. If we love our neighbours, we want to be there for them and help them when they need our help. Again, if we don’t listen, we don’t know what they might need and we don’t know how we might help them. Sometimes the best help is just listening and being there.
At University I joined a Nightline, a listening service run by students for students. That means students sit at a phone at night waiting for their fellow students to call, to talk through a problem they are experiencing. This can be anything, from stress with an assignment to a break-up or even worse. By talking it through with the volunteer, the student has someone when nobody else might be available, they can clear their mind and sort through their options. The idea for it was born in Exeter more than 40 years ago and has spread rapidly. The first German Nightline was founded in 1997 and now there are 15.
As a Nightliner I was able to experience the joy and satisfaction that comes with being there for someone who is going through great turmoil, and it has pressed upon me the importance of also listening to others “in real life”. In our society we learn much about how to express ourselves to others. We tend to forget that without people receiving the information and seeing us for what we are, there is something important missing. What is point of being able to tell everyone exactly what you think if nobody is listening?
As a Christian I feel that it is part of my calling to achieve a better understanding between people. I hope that by supporting and promoting the art of listening we can make a difference in how we see each other. I am sure that if we listen to each other’s needs, it will also change how we treat each other and the world will be a better place because of it.